CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2649.
These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2649.
Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Bottled Water Companies And Other Businesses In The U.s. And Canada, Who In Turn Sold Or Leased The Recalled Coolers From 1997 Through 2002. Recalled Coolers Also Were Sold At Bj's Wholesale Club And Sam's Club Stores Nationwide From 1999 Through October 2003. Prices Ranged From $139 To $149. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2649.
Call Elkay at (800) 260-6640 from 8 a.m. to 4 p.m. CT Monday through Friday, or go to the company's recall website at www.coolerfix.com.
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Bottled Water Companies And Other Businesses In The U.s. And Canada, Who In Turn Sold Or Leased The Recalled Coolers From 1997 Through 2002. Recalled Coolers Also Were Sold At Bj's Wholesale Club And Sam's Club Stores Nationwide From 1999 Through October 2003. Prices Ranged From $139 To $149. Recall FAQ
Bottled Water Companies And Other Businesses In The U.s. And Canada, Who In Turn Sold Or Leased The Recalled Coolers From 1997 Through 2002. Recalled Coolers Also Were Sold At Bj's Wholesale Club And Sam's Club Stores Nationwide From 1999 Through October 2003. Prices Ranged From $139 To $149. is the subject of a consumer products recall: CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers. The notice was published on July 13, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 145,000 units are potentially affected.