CPSC, Oki Data Announce Recall of Fax Machines
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2620.
The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2620.
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Oki Data Independent Dealers And Konica Business Technologies U.s.a. Inc. Sold The Fax Machines, Between October 2003 And February 2004, For Between $2,800 And $4,000 (depending On The Model). or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2620.
Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Oki Data Independent Dealers And Konica Business Technologies U.s.a. Inc. Sold The Fax Machines, Between October 2003 And February 2004, For Between $2,800 And $4,000 (depending On The Model). Recall FAQ
Oki Data Independent Dealers And Konica Business Technologies U.s.a. Inc. Sold The Fax Machines, Between October 2003 And February 2004, For Between $2,800 And $4,000 (depending On The Model). is the subject of a consumer products recall: CPSC, Oki Data Announce Recall of Fax Machines. The notice was published on May 26, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,000 units are potentially affected.