CPSC, Casio Inc. Announce Recall of Piano Benches
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2611.
This recall involves two model benches, the Bench DK, made of dark wood and the Bench LT, made of light wood. The bench has a plush leather covering and measures about 22 inches by 13½ inches with 17½-inch tall legs. Each bench comes with a small sticker that reads, "Made in China" and some units have a gold emblem that reads, "GAO JI CHUANG." Benches were sold separately and with Casio's electronic pianos.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2611.
Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Music Instrument Retailers, Sam's Club, Costco Wholesale And On Casio's Web Site Nationwide, Between September 2003 And March 2004, For About $99. The Benches Sold By Sam's Club And Costco Were Unassembled And Included A Casio Electronic Piano And Piano Stand. The Benches Distributed By Music Instrument Retailers Were Assembled And Sold As Stand-alone Products. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2611.
For more information, consumers should call Casio toll-free at (800) 454-4678 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.casio.com
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Music Instrument Retailers, Sam's Club, Costco Wholesale And On Casio's Web Site Nationwide, Between September 2003 And March 2004, For About $99. The Benches Sold By Sam's Club And Costco Were Unassembled And Included A Casio Electronic Piano And Piano Stand. The Benches Distributed By Music Instrument Retailers Were Assembled And Sold As Stand-alone Products. Recall FAQ
Music Instrument Retailers, Sam's Club, Costco Wholesale And On Casio's Web Site Nationwide, Between September 2003 And March 2004, For About $99. The Benches Sold By Sam's Club And Costco Were Unassembled And Included A Casio Electronic Piano And Piano Stand. The Benches Distributed By Music Instrument Retailers Were Assembled And Sold As Stand-alone Products. is the subject of a furniture recall: CPSC, Casio Inc. Announce Recall of Piano Benches. The notice was published on May 5, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 18,000 units are potentially affected.