CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2609.
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2609.
Contact Trojan Technologies to arrange a free lamp repair or replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Water Treatment Dealers, Plumbing Stores And Through Direct Sales From Plumbers, From August 2000 Through April 2004, For Between $500 And $1,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2609.
Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Water Treatment Dealers, Plumbing Stores And Through Direct Sales From Plumbers, From August 2000 Through April 2004, For Between $500 And $1,500. Recall FAQ
Water Treatment Dealers, Plumbing Stores And Through Direct Sales From Plumbers, From August 2000 Through April 2004, For Between $500 And $1,500. is the subject of a consumer products recall: CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems. The notice was published on April 28, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 3,900 units are potentially affected.