CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2435.
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2435.
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Distributors Of Electrical Devices And Sold By Professional Installers Nationwide And In Canada, Between November 2002 And June 2003, For About $80. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2435.
Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Distributors Of Electrical Devices And Sold By Professional Installers Nationwide And In Canada, Between November 2002 And June 2003, For About $80. Recall FAQ
Distributors Of Electrical Devices And Sold By Professional Installers Nationwide And In Canada, Between November 2002 And June 2003, For About $80. is the subject of an electronics recall: CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices. The notice was published on September 10, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 3,000 units are potentially affected.