CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2257.
The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2257.
Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Idh Max™, B.a.s.i.s.® G And B.a.s.i.s.® V Products Were Sold Directly Or Through Authorized Distributors To The Commercial And Industrial Markets, Between 2000 And December 2001. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2257.
For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at www.bestaccess.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Idh Max™, B.a.s.i.s.® G And B.a.s.i.s.® V Products Were Sold Directly Or Through Authorized Distributors To The Commercial And Industrial Markets, Between 2000 And December 2001. Recall FAQ
The Idh Max™, B.a.s.i.s.® G And B.a.s.i.s.® V Products Were Sold Directly Or Through Authorized Distributors To The Commercial And Industrial Markets, Between 2000 And December 2001. is the subject of an electronics recall: CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks. The notice was published on May 6, 2002 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 8,000 units are potentially affected.