CPSC, Carrier Guam Announce Recall of Room Air Conditioners
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2197.
These are 7,000 BTU window air conditioners with model number 77ZFA007101. The recalled air conditioners have a serial number within the following ranges: 4895Y10001 to 4895Y10300 2196Y10001 to 2196Y10300 3096Y12302 to 3096Y12700 4396Y00101 to 4396Y00500 1697Y20873 to 1697Y21072 2097Y21165 to 2097Y21464 2997Y20457 to 2997Y20656 The model and serial numbers are located on the top of the plastic evaporator scroll behind the unit's front plastic grill. "Carrier" is written on the front of these units.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2197.
Consumers with one of these recalled air conditioners should call Carrier Guam, which will schedule a free inspection and repair visit. Alternatively, consumers may elect to purchase a brand new unit at half price, to replace the old unit.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Carrier Guam Store In Tamuning, Guam, Sold These Air Conditioners, From October 1995 Through July 1997, For About $380. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2197.
Consumers may call Carrier Guam at (877) 467-3544 between 9 a.m. and 5 p.m. Guam time, Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Carrier Guam Store In Tamuning, Guam, Sold These Air Conditioners, From October 1995 Through July 1997, For About $380. Recall FAQ
The Carrier Guam Store In Tamuning, Guam, Sold These Air Conditioners, From October 1995 Through July 1997, For About $380. is the subject of a consumer products recall: CPSC, Carrier Guam Announce Recall of Room Air Conditioners. The notice was published on August 14, 2002 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,100 units are potentially affected.