CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2164.
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2164.
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Plumbers, Building Contractors, Home Centers And Hardware Stores Sold These Instant Hot Water Dispensers, From January 1972 Through December 1996, For Between $100 And $250. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2164.
For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Plumbers, Building Contractors, Home Centers And Hardware Stores Sold These Instant Hot Water Dispensers, From January 1972 Through December 1996, For Between $100 And $250. Recall FAQ
Plumbers, Building Contractors, Home Centers And Hardware Stores Sold These Instant Hot Water Dispensers, From January 1972 Through December 1996, For Between $100 And $250. is the subject of a bath & plumbing recall: CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers. The notice was published on June 27, 2002 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 252,200 units are potentially affected.