CPSC and TruHeat Corp. Announce Recall of Spa Heaters
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2067.
These are No-Fault® 6000 model spa heaters sold with Hot Spring® and Tiger River® spas. The spa brand name is written on the control panel. The spa heater brand name and model number are on a label on the side of the heater. The spa heater is located behind a removable panel on the front of the spa. Read the owner's manual for instructions on turning off power to the spa before accessing the spa heater. This recall only includes spas installed in 220-volt applications.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2067.
TruHeat is contacting its customers about this recall and providing them with a free insulation kit. Consumers who have not been contacted should immediately call Watkins, the firm now responsible for TruHeat and this recall to determine if their spa heater is part of this recall. To avoid all risk of an incident pending receipt of an insulation kit, consumers are advised to shut off their heaters until a kit is installed. If the spa is in a location where it is exposed to freezing temperatures and the heater is shut off (pending receipt of a kit), the spa should be drained according to the owner's manual to prevent damage to the spa by freezing water.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Independent Spa Dealers Nationwide Sold Spas With These Heaters From January 1997 Through January 2001. The Price For These Spas Is Between $4,000 And $9,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2067.
Consumers who have not been contacted should immediately call Watkins, the firm now responsible for TruHeat and this recall, at (800) 999-4688 between 8 a.m. and 8 p.m. ET.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Independent Spa Dealers Nationwide Sold Spas With These Heaters From January 1997 Through January 2001. The Price For These Spas Is Between $4,000 And $9,000. Recall FAQ
Independent Spa Dealers Nationwide Sold Spas With These Heaters From January 1997 Through January 2001. The Price For These Spas Is Between $4,000 And $9,000. is the subject of a consumer products recall: CPSC and TruHeat Corp. Announce Recall of Spa Heaters. The notice was published on December 14, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 142,000 units are potentially affected.