Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1853.
This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1853.
Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Leased By Life Alert Emergency Response To Consumers Who Subscribed For Alarm Monitoring Services From About May 2013 Through July 2014. Retail Price For The Products Are About $50 For The Pendant, And Between $220 And $240 For The Kit. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1853.
Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions and Products tab for more information about the recall.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Leased By Life Alert Emergency Response To Consumers Who Subscribed For Alarm Monitoring Services From About May 2013 Through July 2014. Retail Price For The Products Are About $50 For The Pendant, And Between $220 And $240 For The Kit. Recall FAQ
Leased By Life Alert Emergency Response To Consumers Who Subscribed For Alarm Monitoring Services From About May 2013 Through July 2014. Retail Price For The Products Are About $50 For The Pendant, And Between $220 And $240 For The Kit. is the subject of a batteries & power recall: Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure. The notice was published on October 30, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 29,200 units are potentially affected.