Cane Creek Recalls Bicycle Shocks Due to Risk of Injury
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (electrical shock). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1849.
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1849.
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Distributors And Retailers Globally From May 2014 Through September 2014 For About $495 Each Or Included In The Price Of The Bike. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1849.
Cane Creek Cycling Components at (800) 234-2725 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.canecreek.com and click on "Safety and Recall" for recall information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Distributors And Retailers Globally From May 2014 Through September 2014 For About $495 Each Or Included In The Price Of The Bike. Recall FAQ
Distributors And Retailers Globally From May 2014 Through September 2014 For About $495 Each Or Included In The Price Of The Bike. is the subject of a bicycles & wheeled sports recall: Cane Creek Recalls Bicycle Shocks Due to Risk of Injury. The notice was published on October 29, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,000 units are potentially affected.