Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1714.
This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1714.
Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Bicycle Stores Nationwide From October 2010 To November 2013 For Between $450 And $1,100 For Scott Bicycles And From May 2010 To June 2014 For Between $600 And $1,370 For Trek Bicycles. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1714.
Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety and Recalls under Owner Resources for more information.
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Bicycle Stores Nationwide From October 2010 To November 2013 For Between $450 And $1,100 For Scott Bicycles And From May 2010 To June 2014 For Between $600 And $1,370 For Trek Bicycles. Recall FAQ
Bicycle Stores Nationwide From October 2010 To November 2013 For Between $450 And $1,100 For Scott Bicycles And From May 2010 To June 2014 For Between $600 And $1,370 For Trek Bicycles. is the subject of a bicycles & wheeled sports recall: Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard. The notice was published on June 25, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,200 units are potentially affected.