Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1638.
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1638.
Consumers should contact Fitbit for a full refund.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact At&t, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, Rei, Sports Authority, Target And Other Stores Nationwide, And Online At Amazon.com And Fitbit.com From October 2013 To February 2014 For About $130. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1638.
Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
At&t, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, Rei, Sports Authority, Target And Other Stores Nationwide, And Online At Amazon.com And Fitbit.com From October 2013 To February 2014 For About $130. Recall FAQ
At&t, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, Rei, Sports Authority, Target And Other Stores Nationwide, And Online At Amazon.com And Fitbit.com From October 2013 To February 2014 For About $130. is the subject of a sports & recreation recall: Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation. The notice was published on March 12, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,000,000 units are potentially affected.