Genie Recalls Garage Door Openers Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1629.
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1629.
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, And Other Retailers And Distributors Nationwide And Online At Homedepot.com From August 2011 Through October 2012 For About $250. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1629.
Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, And Other Retailers And Distributors Nationwide And Online At Homedepot.com From August 2011 Through October 2012 For About $250. Recall FAQ
Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, And Other Retailers And Distributors Nationwide And Online At Homedepot.com From August 2011 Through October 2012 For About $250. is the subject of a consumer products recall: Genie Recalls Garage Door Openers Due to Fire Hazard. The notice was published on February 25, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 10,000 units are potentially affected.