Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1501.
The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20 inches in height. The Vivo NF-W4VIO model measures about 39 inches in width and the Vivido NF-W3VIO model fireplace measures 26 inches in width. The model number is printed on the product packaging.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1501.
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact On-line Retailers Including Amazon.com, Overstock.com And Directbuy.com From November 2011 Through December 2012 For Between $300 And $400 For The Vivo Model And Between $200 And $300 For The Vivido Model. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1501.
Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
On-line Retailers Including Amazon.com, Overstock.com And Directbuy.com From November 2011 Through December 2012 For Between $300 And $400 For The Vivo Model And Between $200 And $300 For The Vivido Model. Recall FAQ
On-line Retailers Including Amazon.com, Overstock.com And Directbuy.com From November 2011 Through December 2012 For Between $300 And $400 For The Vivo Model And Between $200 And $300 For The Vivido Model. is the subject of a consumer products recall: Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard. The notice was published on March 13, 2013 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 260 units are potentially affected.