Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1476.
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1476.
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Hustler And Bigdog Dealers Nationwide From September 2010 To May 2012 For Between $2,900 And $21,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1476.
Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Hustler And Bigdog Dealers Nationwide From September 2010 To May 2012 For Between $2,900 And $21,000. Recall FAQ
Hustler And Bigdog Dealers Nationwide From September 2010 To May 2012 For Between $2,900 And $21,000. is the subject of an outdoor & garden recall: Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard. The notice was published on November 1, 2012 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 18,000 units are potentially affected.