CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1152.
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1152.
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Home Depot, Wal-mart, Kmart And Hardware Stores Nationwide Sold These Cleaners, From January 2001 Through August 2001, For Between $3 And $6. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1152.
Zep Commercial: (888) 805-4357 from 9 a.m. to 5 p.m. ET, Monday through Friday. Enforcer: (800) 241-5656 Ext. 686 from 9 a.m. to 5 p.m. ET, Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Home Depot, Wal-mart, Kmart And Hardware Stores Nationwide Sold These Cleaners, From January 2001 Through August 2001, For Between $3 And $6. Recall FAQ
Home Depot, Wal-mart, Kmart And Hardware Stores Nationwide Sold These Cleaners, From January 2001 Through August 2001, For Between $3 And $6. is the subject of a consumer products recall: CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners. The notice was published on September 20, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1 units are potentially affected.