CPSC, Andersen Corporation Announce Recall of Window Latches
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1150.
This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1150.
Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Majority Of Windows Were Installed By Home Builders In The Construction Of New Homes. Independent Dealers And Home Centers Nationwide Also Sold These Windows To Contractors Between May 2000 Through August 2001. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1150.
Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Majority Of Windows Were Installed By Home Builders In The Construction Of New Homes. Independent Dealers And Home Centers Nationwide Also Sold These Windows To Contractors Between May 2000 Through August 2001. Recall FAQ
The Majority Of Windows Were Installed By Home Builders In The Construction Of New Homes. Independent Dealers And Home Centers Nationwide Also Sold These Windows To Contractors Between May 2000 Through August 2001. is the subject of a consumer products recall: CPSC, Andersen Corporation Announce Recall of Window Latches. The notice was published on September 13, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 400,000 units are potentially affected.