The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10240.
This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10240.
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The North Face Stores, Dick's Sporting Goods, Nordstrom, Rei, And Other Stores Nationwide, And Online At Thenorthface.com And Other Websites From September 2024 Through January 2025 For About $165. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10240.
The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The North Face Stores, Dick's Sporting Goods, Nordstrom, Rei, And Other Stores Nationwide, And Online At Thenorthface.com And Other Websites From September 2024 Through January 2025 For About $165. Recall FAQ
The North Face Stores, Dick's Sporting Goods, Nordstrom, Rei, And Other Stores Nationwide, And Online At Thenorthface.com And Other Websites From September 2024 Through January 2025 For About $165. is the subject of a consumer products recall: The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard. The notice was published on April 17, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 15,200 units are potentially affected.