Sublue Recalls Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10195.
This recall involves certain Sublue Mix underwater scooter lithium-ion batteries and replacement batteries. The scooters are used for gliding through water. The batteries covered by the recall are black only. The scooters were sold in arctic white, space blue and aqua blue. The scooters have "Sublue" printed on the top and "Whiteshark Mix Underwater Scooter" printed on the side. The battery compartment is located on the underside of the scooter.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10195.
Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Www.amazon.com, Www.costco.com, Www.sublue.com, Www.westmarine.com And Other Websites From June 2018 Through February 2025 For Approximately $550 (scooters) And $150 (replacement Batteries). or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10195.
Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Www.amazon.com, Www.costco.com, Www.sublue.com, Www.westmarine.com And Other Websites From June 2018 Through February 2025 For Approximately $550 (scooters) And $150 (replacement Batteries). Recall FAQ
Online At Www.amazon.com, Www.costco.com, Www.sublue.com, Www.westmarine.com And Other Websites From June 2018 Through February 2025 For Approximately $550 (scooters) And $150 (replacement Batteries). is the subject of a bicycles & wheeled sports recall: Sublue Recalls Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters Due to Fire Hazard. The notice was published on March 13, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 40,370 units are potentially affected.