ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10185.
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10185.
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Winter Outdoor Sporting Goods And Ski And Snowboard Stores Nationwide And Online At Arva-equipment.com, Backcountry.com And Evo.com From September 2022 Through January 2025 For About $430. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10185.
ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Winter Outdoor Sporting Goods And Ski And Snowboard Stores Nationwide And Online At Arva-equipment.com, Backcountry.com And Evo.com From September 2022 Through January 2025 For About $430. Recall FAQ
Winter Outdoor Sporting Goods And Ski And Snowboard Stores Nationwide And Online At Arva-equipment.com, Backcountry.com And Evo.com From September 2022 Through January 2025 For About $430. is the subject of a consumer products recall: ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death. The notice was published on February 27, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,067 units are potentially affected.