Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10116.
This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10116.
Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Alpenglow Sports, Cripple Creek Backcountry, Evo Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering And Other Specialty Outdoor Stores Nationwide, And Online At Www.backcountry.com, Www.polaris.com And Www.blackdiamondequipment.com From February 2024 Through November 2024 For Between $530 And $620. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10116.
Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.
About the U.S. Consumer Product Safety Commission
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Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Alpenglow Sports, Cripple Creek Backcountry, Evo Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering And Other Specialty Outdoor Stores Nationwide, And Online At Www.backcountry.com, Www.polaris.com And Www.blackdiamondequipment.com From February 2024 Through November 2024 For Between $530 And $620. Recall FAQ
Alpenglow Sports, Cripple Creek Backcountry, Evo Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering And Other Specialty Outdoor Stores Nationwide, And Online At Www.backcountry.com, Www.polaris.com And Www.blackdiamondequipment.com From February 2024 Through November 2024 For Between $530 And $620. is the subject of a consumer products recall: Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications. The notice was published on December 26, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 770 units are potentially affected.