South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10098.
This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10098.
Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, And Other Websites From July 2020 Through February 2024 For About $415 To $475. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10098.
South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, And Other Websites From July 2020 Through February 2024 For About $415 To $475. Recall FAQ
Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, And Other Websites From July 2020 Through February 2024 For About $415 To $475. is the subject of a children's products recall: South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries. The notice was published on November 21, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,200 units are potentially affected.