Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10096.
This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10096.
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Broward Motorsport, Of Fort Lauderdale, Hollywood, Hobe Sound And West Palm Beach, Florida; Mad Dog Cycles, Of Orem, Utah; Nyc Bike And Scooter, Of New York; Scooter Mutter, Of Belmont, Massachusetts; And Urban Motion, Of Culver City, California And Online At Amazon.com, Bestbuy.com, Store.segway.com, Indiegogo.com (longham Tech Co. Limited) And Https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(suptech) From October 2022 Through June 2024 For About $2,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10096.
Segway toll-free at 866-473-4929 from 5:30 a.m. to 5 p.m. PT Monday through Friday, by email at recall@segway.com, or online at https://service.segway.com/recall, or www.segway.com and click on "Recall Center" at the bottom of the page for more information.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Broward Motorsport, Of Fort Lauderdale, Hollywood, Hobe Sound And West Palm Beach, Florida; Mad Dog Cycles, Of Orem, Utah; Nyc Bike And Scooter, Of New York; Scooter Mutter, Of Belmont, Massachusetts; And Urban Motion, Of Culver City, California And Online At Amazon.com, Bestbuy.com, Store.segway.com, Indiegogo.com (longham Tech Co. Limited) And Https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(suptech) From October 2022 Through June 2024 For About $2,000. Recall FAQ
Broward Motorsport, Of Fort Lauderdale, Hollywood, Hobe Sound And West Palm Beach, Florida; Mad Dog Cycles, Of Orem, Utah; Nyc Bike And Scooter, Of New York; Scooter Mutter, Of Belmont, Massachusetts; And Urban Motion, Of Culver City, California And Online At Amazon.com, Bestbuy.com, Store.segway.com, Indiegogo.com (longham Tech Co. Limited) And Https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(suptech) From October 2022 Through June 2024 For About $2,000. is the subject of a bicycles & wheeled sports recall: Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards. The notice was published on November 21, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,400 units are potentially affected.